GDPR - Privacy Policy - GDPR



The English Language Bus Company (ELBC) and Mark Teaches English (MTE)] (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).



1.  Who We Are

The English Language Bus Company (ELBC) and Mark Teaches English (MTE) are providers of English language courses, training, and learning materials.

Data Controller: The English Language Bus Company (ELBC)

             Mark Teaches English (MTE)

Contact Email: TheEnglishLangauageBusCompany@yandex.com

Address: Budatinska 71, Bratislava 85 106



2.  Personal Data We Collect

We may collect and process the following types of personal data:

  • Name, Age/Year of birth, 

  • Contact details (email, phone number, address)

  • Enrollment and course information

  • Payment and billing details

  • Attendance records and academic progress

  • Communications with us (emails, messages, feedback)

  • Website usage data (cookies, IP address, analytics data)

3.  How We Use Your Data

We use your personal data to:

  • Enroll you in courses and provide educational services

  • Manage payments and issue invoices or receipts

  • Communicate important information about classes, schedules, or materials

  • Monitor academic progress and attendance

  • Improve our courses, services, and website

  • Comply with legal and regulatory obligations

4.  Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract (e.g., providing courses and services)

  • Consent (e.g., marketing communications)

  • Legal obligation (e.g., financial or regulatory requirements)

  • Legitimate interests (e.g., improving our services)

5.  Data Sharing

We do not sell your personal data. We may share your data only with:

  • Trusted service providers (e.g., payment processors, learning platforms)

  • Regulatory or legal authorities when required by law

All third parties are required to handle your data securely and in compliance with GDPR.



6.  Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements. When no longer needed, data is securely deleted or anonymized.



7.  Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us using the details above.



8.  Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.



9.  Cookies and Website Data

Our website may use cookies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.



10.  Changes to This Privacy Statement

We may update this Privacy Statement from time to time. 



11.  Contact and Complaints

If you have questions or concerns about how we handle your personal data, please contact us at TheEnglishLanguageBusCompany@yandex.com



12.  Marketing and Newsletter Communications

With your consent, we may use your contact details (such as your email address) to send you marketing communications, newsletters, and information about our courses, services, promotions, events, or learning resources.

We will only send marketing communications if:

  • You have explicitly opted in (for example, by ticking a consent box), or

  • We are otherwise legally permitted to do so under applicable data protection laws.

  • You may withdraw your consent at any time by:

  • Clicking the “unsubscribe” link included in all marketing emails, or

  • Contacting us directly at TheEnglishLanguageBusCompany@yandex.com

Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

We do not share your personal data with third parties for their own marketing purposes.